At Bay Bridge Lifestyle Retreat, the health and well-being of our guests and employees are of paramount importance. We are closely monitoring the development of COVID-19, following the guidelines and advices from local authorities, and listening carefully to the questions and concerns we receive from our guests and staff.
We have proactively implemented a series of precautionary measures on top of our usually strict hygiene standards. Below is an update on the measures we have in place to ensure a safe, healthy and comfortable environment for all –
Public Spaces
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Increased sanitisation frequency of frequently touched surfaces at lobby, corridors, lifts, washrooms and restaurant
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Hand sanitiser dispensers and air purifiers are installed visibly in common areas
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The operation hours of guest facilities such as Restaurant will be adjusted to comply with social distancing regulations. Guests are advised to visit our hotel websites for the latest updates
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New enhanced sanitising technologies include Aqua Pro+Tech multi-purpose sanitising spray machines are installed at all guest lifts
Guests Arrival
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Guests will be refrained from staying at the hotel if they:
(i) Are under the HKSAR Government’s 14-day compulsory quarantine order; or
(ii) Have travelled any of the locations outside of Hong Kong within the past 21 days; or
(iii) Have had close contact with someone who has been diagnosed of being infected with COVID-19 within the past 14 days; or
(iv) Have lived / stayed at the same building with confirmed case of COVID-19 in the past 14 days; or
(v) Are experiencing symptoms of respiratory discomfort
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Health counter is set up at hotel entrance to conduct non-contact body temperature check for all persons entering the hotel premises
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All staying guests are required to fill in a Health and Travel Declaration form upon check-in
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Partitions are installed at check-in counter to provide an extra level of precaution for our guests and staff