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Quarantine Package

Book your quarantine stay at Bay Bridge Lifestyle Retreat to refresh and refuel!
Book your quarantine stay with extra comfort at Bay Bridge Lifestyle Retreat. We welcome quarantine guests with different packages, including daily breakfast, lunch and dinner

Package Details
  • Daily room rate includes accommodation with breakfast, lunch and dinner for each guest
  • Room rate is inclusive of 10% service charge
  • Complimentary Wi-Fi Internet access
  • Complimentary Local Call
  • Complimentary one bottle of distilled water daily
Things to note
  • Booking is on pre-paid basis upon reservation
  • Flight information and estimated arrival time, passport copy / Hong Kong Identity Card and a recognized vaccination record are required when reservation is made
  • Guests sharing the same room need to book the same period of quarantine stay
  • Transportation will be arranged by Hong Kong SAR Government from Hong Kong International Airport (HKIA) directly to Designated Hotels
  • Guests are not allowed to leave the room during the self-quarantine period
  • There will be limited contact between guests and hotel staff throughout the quarantine period
  • To reduce the risk of transmission, housekeeping, cleaning and laundry service will not be provided
  • Windows cannot be opened in all guestrooms
  • Using any type of cooking appliances and microwave oven in the guest room is prohibited. Guest will be liable to a fee for any damage made to the property during the quarantine period 
  • Please bring your own adaptor.  Hotel will not provide or sell it during your stay
  • Guests are liable for any damage howsoever caused to the room or to the Hotel premises
  • Smoking is not allowed within the entire hotel area including guest rooms and corridors. Failure to comply with this policy shall pay a penalty of HKD1,000. If any dispute arises, Bay Bridge Lifestyle Retreat reserves the right to charge guests for any such costs, loss or damaged incurred
  • Hotel will arrange refund if there is a change of designated quarantine hotel scheme implemented by the Government
  • Hotel will arrange refund in case a quarantine guest after check-in is subsequently tested positive or being identified a close contact of a confirmed positive case, and has to be sent to hospital or quarantine centre as applicable and will not return to stay at the hotel for the rest of quarantine period
Amendment / cancellation
  • No amendment or cancellation of booking is allowed once reservation is confirmed
  • No refund for booking cancellation, amendment, shorten stay, no-show, early departure or any unconsumed meal(s) under all circumstances
Arrangement of Foreign Domestic Helper
  • Room sharing with other guests is not allowed
  • Valid employment visa, passport copy / Hong Kong Identity Card and a recognized vaccination record of Foreign Domestic Helper is required to present when reservation is made
Hotel meals arrangement
  • Hotel will provide meal boxes outside your room during meal periods
  • Guest can have a Standard Set Menu Plan upon making reservation, no changes to be made during the stay
  • Lunch and dinner will be included on the day of arrival according to hotel’s scheduled delivery time; breakfast will be included on the date of departure
  • If guest arriving hotel after the official dinner service time, cup noodles will be provided instead
  • Breakfast will be delivered and placed outside your room between 08:00 A.M. and 09:00 A.M.
  • Lunch will be delivered and placed outside your room between 12:00 P.M. and 01:00 P.M.
  • Dinner will be delivered and placed outside your room between 06:30 P.M. and 07:30 P.M.
  • Menu items will be subject to change without prior notice
Delivery service
  • Outside goods delivery and necessities brought by relatives or friends must be dropped off at the designated receiving desk at the hotel entrance between 8:00am and 11:00 pm and will be subsequently placed outside the guest rooms by hotel staff.   Direct delivery to guest is strictly prohibited
  • Hotel accepts food delivery, please provide your name & room number to your family members / friends.  Food items must be dropped off at the designated receiving desk at the hotel entrance during 08:30 A.M. – 09:30 A.M. / 12:30 P.M. – 01:30 P.M. / 06:30 P.M. – 07:30 P.M.  Hotel staff can deliver and place food outside the guest rooms.
  • Luggage delivery is on guest own arrangement
  • No delivery charges will be applied to general and small items.  If guest requires any delivery of items weighing over 10 kg in total within one hour, a delivery charge of HKD100 per 10 kg will be applied
  • Hotel reserves the right to check all items before sending and placing them outside the guestrooms, or to reject delivery for any inappropriate/illegal items such as fitness equipment, raw food, durian, hard liquor, alcoholic drinks, valuables, jewellery, microwave oven, cooking appliances or fragile items
  • You can contact the hotel staff for medicines delivery from your relatives / or friends
  • Hotel has final decision on the provision of delivery service
Child and family travel policy
  • For family travel, hotel can accommodate up to 4 persons (specified room type)
  • Guests aged below 12 must be accompanied by an adult/parents for quarantine stay, and prior approval must be obtained from the Department of Health. The accompanying person should arrive hotel in advance and sign a consent form.   (ii) For guests aged from 12 to 17 years, he/she can be accompanied or unaccompanied by an adult/parents for quarantine. Prior approval must be obtained from the Department of Health if they require an accompanying adult. For unaccompanied minor, the adult should sign the “Consent form for unaccompanied person” prior to guest arrival 
  • If the minor is to be accompanied by an adult/parents during his/her stay, the accompanying person should apply for conditional approval from the Department of Health (HQTF) at 2125 1999. Both the minor together with the accompanying person should stay in the same room
  • Application for Accompanying person (Download Form) 
              ❏The quarantine guests should bring a copy of such approval for the trip
              ❏ The accompanying person, after showing the approval obtained from the Department of Health and then signing the “Undertaking form for accompany person”, would join the guest to stay at the designated quarantine hotel
              ❏ The accompanying person should by his/ her own or entrust the hotel to return the completed undertaking form to the Department of Health by email to caretaker_apply@dh.gov.hk, failing which the quarantine guests may have to be relocated to other hotels or to the quarantine centres

Others
  • This package is for a consecutive 7-night stay; booking must be made from the date of arrival in Hong Kong in accordance to the Hong Kong SAR Government regulations. For more information regarding health quarantine on inbound travellers, please refer to https://www.coronavirus.gov.hk/eng/designated-hotel-returnees.html#faq
  • Package is applicable for Hong Kong and non-Hong Kong residents who have been full vaccinated fourteen days prior to arrival and hold a recognized vaccination record
  • The list of vaccine recognized are subject to change by the Hong Kong SAR Government, please visit https://www.coronavirus.gov.hk/eng/inbound-travel.html#quarantinemeasures2 for details and updates
  • Advance reservation is required and booking confirmation is subject to hotel's availability.
  • The offer cannot be used in conjunction with any other promotional discounts or special offers
  • If you and your family members or friends (exclude foreign domestic helper) are taking the same flight to Hong Kong, you can choose to share a room with them subject to the approval from the HKSAR Department of Health, hotel regulation (if any) and the regulations under the Prevention and Control of Disease Ordinance (Cap. 599).
  • According to Health Advice on Prevention of Coronavirus disease by Centre for Health Protection, guest(s) should stay in single room with toilet, not to share room or toilet with others
  • Bay Bridge Lifestyle Retreat is a Designated Quarantine Hotel. The hotel only accepts compulsory quarantine bookings and excludes the self-monitoring period after completion of compulsory quarantine.
  • These Terms and Conditions are subject to change at any time without prior notice.
  • All images are for reference only
  • In case of any disputes, Bay Bridge Lifestyle Retreat reserves the right of final decision

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RESERVATION

Direct Booking Privileges includes:

Free Wi-Fi internet access

Daily complimentary 2 bottles of distilled water

Exclusive discount with promo code "DIRECT"